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Data protection


Data Protection Officer of GENEBRE, S.A.

To exercise the rights of access, rectification, erasure, objection, portability and restriction of processing, and for any questions related to the processing that GENEBRE, S.A. carries out on the data, the data subjects may contact the Data Protection Officer of GENEBRE, S.A.:

The contact details of the Data Protection Officer are as follows:

Email address: dpo@genebre.com
Postal address: Avinguda Joan Carles I, 46-48, 08908 L'Hospitalet de Llobregat (Barcelona)
Telephone: +34 93 298 80 00



Contents:  
DETAILED INFORMATION ON DATA PROTECTION REGARDING THE PROCESSING OF DATA OF PEOPLE WHO CONTACT VIA THE WEBSITE

Who is the Controller of your data?
Identity: GENEBRE, S.A. – CIF (Código de Identificación Fiscal [Tax Identification Code]): A08824476
Postal Address: Distrito Económico de L’Hospitalet de Llobregat. Avinguda Joan Carles I, 46-48, 08908 L’Hospitalet de Llobregat - Barcelona (Spain)
Telephone: +34 93 298 80 00
Email: genebre@genebre.es
DPO Contact: dpo@genebre.es

Why do we process your personal data?
At GENEBRE, S.A., we process the information provided through the web contact form to address the information requests received.

How long do we store your data?
The data provided will be kept as long as you do not exercise the right of erasure.

What is the legitimacy for the processing of your data?
The legal basis for processing your data is the consent of the data subject.
The prospective offer of products and services is based on the consent requested, without the withdrawal of this consent determining the provision of the requested service in any case.

To which recipients will your data be communicated?
No plans to share data with third parties exists, except under legal obligation.

What are your rights when you give us your data?
Everyone has the right to obtain confirmation as to whether GENEBRE, S.A. is processing personal data about them or not.
Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, if applicable, request their erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep it for the purpose of filing or defending complaints.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. GENEBRE, S.A. will stop processing the data, except for compelling legitimate reasons, or to file or defend potential complaints.
Under the right to portability, the data subjects have the right to obtain the personal data concerning them in a structured, commonly used format that can be read through computerized means and to transmit them to another responsible party.

How can rights be exercised?
By means of a written document, attaching a photocopy of the national ID document or equivalent identification document, addressed to GENEBRE, S.A., Distrito Económico de L’Hospitalet de Llobregat. Avinguda Joan Carles I, 46-48, 08908 L’Hospitalet de Llobregat - Barcelona (Spain).

What are the means for filing a complaint?
If you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency.


DETAILED INFORMATION ON DATA PROTECTION REGARDING THE PROCESSING OF CLIENT DATA

Why do we process your personal data?
At GENEBRE, S.A., we process the information provided by clients for the correct management of the requested services, as well as to invoice them.

How long do we store your data?
The data provided will be kept as long as you do not exercise the right of erasure. In any case, the data will be kept for as long as the business relationship is maintained or for as many years as necessary to comply with legal obligations.

What is the legal basis for the processing of your data?
The legal basis for the processing of your data is the performance of the service purchase agreement.
The prospective offer of products and services is based on the consent requested, without the withdrawal of this consent determining the provision of the requested service in any case.

To which recipients will your data be communicated?
The data may be communicated to:
  • Banks and savings banks, for billing and making payments
  • The tax administration, to comply with tax obligations
  • Business representatives located in the same countries as the clients they are required to manage
  • Transport/courier companies to deliver orders and/or commercial information
No other plans exists to share data with third parties, except under legal obligation.
 

Technical Assistance

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Monday to Thursday from 8:30 a.m. to 1:30 p.m. and from 3:00 p.m. to 6:00 p.m. Friday from 8:00 a.m. to 4:00 p.m.